Status
All systems operational.
The control plane and customer console are hosted on AWS in the United States. Customer-deployed proxy availability is the customer's responsibility; that's the point of running it in your environment.
Components
Live status.
Public website
Operational
Static export on CloudFront. Sub-second p95.
Control-plane API
Operational
API Gateway HTTP API plus private Lambda. 99.9% monthly target on Business and above.
Customer console
Operational
Static export on CloudFront. Reads through the control-plane API.
Telemetry ingest
Operational
Proxy /sync receivers. Rollup, contract, and policy push paths.
Authentication
Operational
Cognito user pool, Cognito-managed hosted UI for SSO redirects, custom Lambda authorizer.
Stripe billing
Operational
Subscription, checkout, portal, and webhook flows.
Incidents
Recent incidents.
No incidents to report. The board has been clean since launch.
Incident philosophy
When something does break.
Notify within minutes. We page first and analyze second. Customers find out from us, not from a vendor downstream of us.
Root cause within days. Public post-mortems for every incident that affects more than five customers or any incident with security impact. The post-mortem names the contributing factor, the fix, and the change to the runbook.
Backfill the audit log if telemetry was lost. The customer's audit obligation is non-negotiable. We will reconstruct from proxy-side records when control-plane ingest is the failure point.
Subscribe to incident notifications.
Account administrators receive incident notifications by email. Webhook delivery is available on Business and Enterprise tiers.